How to Schedule Your First Appointment

1. Prepare the following information before calling our office to schedule your appointment:

  • your insurance plan
  • your contact information
  • your injury
  • your referral (if required by insurance)

2. Call us at 509-456-0888 and we will gather your information and schedule your appointment.

3. Please fill out our New Patient paperwork below by submitting the online form OR printing the form, filling it out before your first appointment and bringing it with you.


New Patient Forms

Please fill out the New Patient form before your first appointment.

What to Expect

Here is some helpful info to get you prepared for your first appointment:

Please dress comfortably and with clothes that allow your PT to access the area(s) of your body being treated.

  • Loose fitting clothes
  • t-shirt or tank top
  • shorts or sweatpants
  • swimming suit or shorts & t-shirt for pool, if applicable
  • comfortable, athletic shoes when performing exercises
  • wet winter weather: we appreciate separate clean, dry shoes for the exercise area
  • Your insurance card
  • Gym and/or pool towel
  • Water bottle
  • Physician referral, if needed (can be faxed or emailed)

You can bring your referral paperwork in, contact your physician’s office to fax (509-456-0999) or email (info@tailwindpt.com) it directly to us.

Please arrive 10 minutes early to complete paperwork if not completed online.

You will check in at the front desk. You will be seen for a 1-hour session including evaluation and treatment.

Treatments are anywhere from 45-60 minutes. Plan on 1 hour from arrival to departure.

Our staff has a wide variety of specialties, including:

  • All orthopedic injuries (ACL, meniscal, total joint)
  • Pre and post surgical
  • Pelvic floor / incontinence
  • Neuromuscular (Parkinson’s LSVT, Stroke, MS)
  • Cervical Dystonia
  • Vestibular (balance and fall prevention)
  • Concussion
  • Myofascial
  • Strain / Counterstrain
  • Custom foot orthotics

We will match you with a provider that fits your needs best.

We accept all major insurance plans.

Blue Cross/Blue Shield
First Choice
Kaiser PPO
Premera Blue Cross
Providence Health Plan
Railroad Medicare
United Health Care
Washington L&I

Please contact our office if you don’t see your insurance listed for more information and for help understanding what your plan will cover.